Protección de datos
PRINCIPLES OF PROCESSING
In the processing of personal data, we will apply the following principles in accordance with Data Protection regulations:
- Principle of Lawfulness, Fairness, and Transparency: We will require consent for the processing of your personal data for one or more specific purposes, of which we will inform you in advance with absolute transparency.
- Principle of Data Minimization: We will request only the data strictly necessary in relation to the purposes for which they are required.
- Principle of Limitation of Storage Period: Data will be kept for no longer than necessary for the purposes of the processing; we will inform you of the corresponding storage period.
- Principle of Integrity and Confidentiality: Data will be processed in a manner that ensures appropriate security and confidentiality. All possible measures are taken to prevent unauthorized access or misuse of user data by third parties.
The purpose of the automated collection and processing of personal data is to maintain the commercial relationship and perform information, training, advice, and other activities typical of HOSTA BOTANICAL SERVICE, S.L. These data will only be transferred to those entities necessary for the sole purpose of fulfilling the aforementioned objective.
HOSTA BOTANICAL SERVICE, S.L. adopts the necessary measures to guarantee the security, integrity, and confidentiality of the data in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD).
The User may exercise their rights of access, objection, rectification, erasure, restriction, and portability by emailing: admin@hostabs.es. admin@hostabs.es.
DATA REQUESTED
The User is solely responsible for the veracity and correctness of the data submitted directly or through the website, exempting us from any liability in this regard. As a user, you must guarantee the accuracy and authenticity of the personal data provided, ensuring that you submit complete and correct information in the various data collection forms on this website.
To this end, we inform you that the data you provide is given voluntarily and you are authorizing its incorporation into our information systems for the following purposes:
- Contact Form: To send information regarding the inquiry (Legitimation: Pre-contractual relationship).
- Subscription Form: To send newsletters and commercial communications (Legitimation: Consent).
- Blog Comments: To manage and publish comments (Legitimation: Consent).
- Services/Products Form: To maintain the contractual relationship and manage the service (Legitimation: Contractual performance).
PURPOSE OF PROCESSING
At HOSTA BOTANICAL SERVICE, S.L., we will process your personal data collected through the website https://hostabs.es for the following purposes: https://hostabs.es, con las siguientes finalidades:
1. To fulfill the company's commercial, labor, corporate, and accounting obligations. 2. To send commercial information and newsletters regarding new services offered on the website and within the sector. 3. To manage the archiving process, system updates, and the protection and custody of the company's information and databases. 4. To transmit data to third parties with whom contracts have been signed for this purpose, for commercial, contractual, administrative, marketing, and/or operational reasons. 5. To facilitate the purchase of products offered through the website. 6. To send promotional information via electronic means. 7. To provide the information requested by the user through the contact form.
We remind you that you may object to the sending of commercial communications by any means and at any time by sending an email to admin@hostabs.es. admin@hostabs.es.
The fields in these registries are mandatory; it will be impossible to carry out the expressed purposes if these data are not provided.
By entering their data, the User grants express and unequivocal consent, declaring that they have been informed of the conditions regarding the protection of personal data, and accepting and consenting to the automated processing thereof, so that we may proceed with the processing of the data provided in favor of the aforementioned purposes. This also implies consent for the international transfer of data, exclusively because some of the providers or third parties that provide services necessary for the development of this website are located in other countries. Failure to provide the requested personal data or failure to accept this data protection policy will result in the impossibility of subscribing, registering, or receiving information about the products and services we offer.
Express mention is made of minors under 14 years of age regarding the processing of their personal data. Said minors may not access this website without the consent of their parents or guardians.
The processing of data carried out for individuals who become followers on the official social media pages of HOSTA BOTANICAL SERVICE, S.L. shall be governed by this section, as well as by the terms of use, privacy policies, and access regulations belonging to the appropriate social network in each case, which have been previously accepted by the User.
In this case, we will process the data for the purposes of correctly managing our presence on the social network, providing information about the activities, products, or services of HOSTA BOTANICAL SERVICE, S.L., as well as for any other purpose allowed by the social network's regulations. Under no circumstances will we use the profiles of followers on social networks to send advertising on an individual basis.
As data processors, HOSTA BOTANICAL SERVICE, S.L. has contracted, among others, the following service providers, who have committed to compliance with the applicable regulatory provisions regarding data protection at the time of their hiring:
This website is hosted by https://loading.es, under the trademark LOADING, which provides hosting services so that you can access and browse our site. You can consult the privacy policy and other legal aspects of this company at the following link: https://www.loading.es/privacidad/index.html
Our website may use ad servers to facilitate the commercial content you view on our pages. These ad servers use cookies that allow them to adapt advertising content to the demographic profiles of users.
Google Analytics:
Google LLC: located at 1600 Amphitheatre Parkway, 94043, Mountain View (California), United States, provides services consisting of cloud computing, measurement, and email services. You may consult the privacy policy and other legal aspects of said company at the following link: https://www.google.com/intl/en/policies/privacy/. Google participates in and has certified its compliance with the framework of the agreement between the U.S. and the European Union known as Privacy Shield, having committed to subjecting all personal information received from European Union member countries to the principles derived from the Privacy Shield. Google's adherence to the Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
HOSTA BOTANICAL SERVICE, S.L. guarantees the User the exercise of the rights of access, rectification, erasure (cancellation), information, objection, restriction of processing, and portability, under the terms provided by current legislation.
Therefore, you may exercise your rights by sending an express request to the postal address indicated in the heading and/or by sending an email to admin@hostabs.es, indicating "ARCO-POL Rights" in the subject line and attaching a photocopy of your ID (DNI). Furthermore, as a user, you have the right to withdraw the consent provided at any time.
The withdrawal of consent shall not affect the lawfulness of the processing carried out before its withdrawal. You also have the right to lodge a complaint with the supervisory authority if you believe your rights regarding data protection have been violated before the Spanish Data Protection Agency (AEPD), at Jorge Juan Street, 6, 28001-Madrid, or through the AEPD's electronic headquarters: https://sedeagpd.gob.es/
DURATION OF PROCESSING
The personal data provided will be kept as long as the commercial relationship is maintained or its deletion is not requested, and during the period for which legal liabilities could arise for the services provided, as applicable to each type of processing.
When no longer necessary for such purposes, the data will be deleted with appropriate security measures to ensure the pseudonymization or total destruction of the data.
HOSTA BOTANICAL SERVICE, S.L. reserves the right to modify this policy to adapt it to new legislative or jurisprudential developments. For any matter related to this privacy policy, you may contact the company at admin@hostabs.es.
LAWFUL BASIS (LEGITIMATION)
The processing of your data is carried out based on the following legal grounds:
1. The request for information and/or the contracting of services from HOSTA BOTANICAL SERVICE, S.L., the terms and conditions of which will be made available to you in any case prior to any eventual contracting.
2. The free, specific, informed, and unequivocal consent, provided that we inform you by making this privacy policy available to you, which, after reading it, you may accept through a statement or a clear affirmative action, such as ticking a box provided for that purpose.
If you do not provide your data, or do so incorrectly or incompletely, we will be unable to process your request or carry out the contracting of services.
RECIPIENTS
Personal data will not be transferred to any third party outside of HOSTA BOTANICAL SERVICE, S.L., except under legal obligation. However, in the event of a transfer to a third party, prior information would be provided requesting express consent for such transfer.
DATA COLLECTED BY USERS OF THE SERVICES
In cases where the User includes files with personal data on shared hosting servers, HOSTA BOTANICAL SERVICE, S.L. is not responsible for the User's failure to comply with the GDPR.
INTELLECTUAL PROPERTY RIGHTS
HOSTA BOTANICAL SERVICE, S.L. owns all copyrights, intellectual and industrial property, "know-how," and any other rights related to the contents of the website https://hostabs.es and the services offered therein.
The reproduction, publication, and/or non-strictly private use of the contents, in whole or in part, is not permitted without prior written consent.
SOFTWARE INTELLECTUAL PROPERTY
The User must respect third-party programs made available by HOSTA BOTANICAL SERVICE, S.L., even if they are free and/or publicly available.
The User does not acquire any right or license over the software necessary for the provision of the service, except for the rights and licenses necessary to fulfill the contracted services and only for their duration.
Written authorization is required for any action exceeding the fulfillment of the contract.
INTELLECTUAL PROPERTY OF HOSTED CONTENT
The use of services provided by HOSTA BOTANICAL SERVICE, S.L. contrary to intellectual property legislation is prohibited, particularly:
- Use contrary to Spanish laws or that infringes the rights of third parties.
- Publication or transmission of content that is violent, obscene, abusive, illegal, racial, xenophobic, or defamatory.
- "Cracks," program serial numbers, or any other content that violates third-party intellectual property rights.
- The collection and/or use of personal data of other users without their express consent.
- The use of the domain's mail server and email addresses for sending unsolicited bulk email (spam).
The User bears full responsibility for the content of their website, stored information, hypertext links, third-party claims, and legal actions regarding intellectual property and the protection of minors.
The User shall indemnify HOSTA BOTANICAL SERVICE, S.L. for expenses generated by any cause attributable to the User, including legal defense fees and costs.
PROTECTION OF HOSTED INFORMATION
HOSTA BOTANICAL SERVICE, S.L. performs backup copies of the content hosted on its servers; however, it is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the full restoration of data deleted by users, as such data may have been deleted and/or modified during the period elapsed since the last backup.
Except for specific backup services, the services offered do not include the restoration of content preserved in backup copies made by HOSTA BOTANICAL SERVICE, S.L. when such loss is attributable to the User.
The restoration of deleted data is only included in the price of the service when the loss of content is due to causes attributable to HOSTA BOTANICAL SERVICE, S.L.
COMMERCIAL COMMUNICATIONS
In application of the LSSI, HOSTA BOTANICAL SERVICE, S.L. will not send advertising or promotional communications by email or other equivalent electronic means that have not been previously requested or expressly authorized by the recipients.
For Users with an existing contractual relationship, the company is authorized to send commercial communications regarding products or services similar to those initially contracted.
The User may request to opt-out of commercial information at any time through Customer Service channels.
PURCHASE CONDITIONS
This document (as well as any other document mentioned herein) regulates the conditions governing the use of this website and the purchase of products and/or services (hereinafter, Conditions).
In addition to reading these Conditions, before accessing, browsing, and/or using this Website, the user must have read the Legal Notice and the Data Protection Policy. By using this website or by making and/or requesting the acquisition of a service, the User consents to be bound by these Conditions and by the aforementioned legal texts.
1. THE USER Accessing, browsing, and using the website confers the status of User. As such, the User accepts all Conditions established herein and their subsequent modifications from the moment they begin browsing, without prejudice to the application of the corresponding mandatory legal regulations. The User declares that they have the legal capacity to enter into contracts through this website.
2. PURCHASE PROCESS The User may make purchases on the website through the established means and forms. To do so, they must follow the established purchase procedure, during which they may add as many products and/or services as they consider to the cart, basket, or final purchase area.
The User must fill out and/or verify the information requested at each step to execute the purchase.
Subsequently, the User will receive an email confirming that their order or request for purchase and/or service has been received; this shall be considered confirmation of the order placed.
At the moment of purchase, the User acknowledges being aware of and accepts the specific conditions of the product and/or service in question.
3. AVAILABILITY All purchase orders received by HOSTA BOTANICAL SERVICE, S.L. through the Website are subject to the availability of products and/or services. If supply difficulties arise, HOSTA BOTANICAL SERVICE, S.L. will contact the User and refund any amount that may have been paid for said product and/or service.
4. PRICES AND PAYMENT METHODS The prices displayed on the website are final, in Euros, and include the corresponding taxes. Prices may change at any time, but potential changes will not affect orders or purchases for which the user has already received an order confirmation.
Payment of the amount does not guarantee that the purchase has been completed. Accepted payment methods are PAYPAL and Credit or Debit Card.
After confirming the order, the client will be directed to the PayPal website to use its secure payment platform.
PayPal may withhold an amount as a deposit or security when attempting to make a purchase with a card (approximately one Euro). This amount will be refunded by PayPal in approximately one month.
5. DELIVERY Where the physical delivery of the contracted good is applicable, deliveries will be made within Spain (Mainland and Balearic Islands).
For the purposes of these conditions, delivery shall be deemed to have occurred at the moment the user or a third party indicated by them acquires material possession of the products, evidenced by the signature of receipt at the agreed delivery address.
6. RETURNS AND WITHDRAWAL Physical Goods: The User has a period of 14 calendar days to withdraw from the purchase made on the website, calculated from the date of delivery.
Online Products/Services: Since these are personalized services and/or involve immediate access to some or all materials, the right of withdrawal expires upon purchase. The User acknowledges and accepts this circumstance at the time of the transaction.
To exercise the right of withdrawal (where applicable), the User must notify HOSTA BOTANICAL SERVICE, S.L. of their decision through an express and clear statement within the established period via email to: admin@hostabs.es.
The refund will be made using the same payment method used for the initial purchase.
No refund will be issued if the product has been used beyond mere opening, is not in the same condition as delivered, or has suffered damage.
8. PRIVACY POLICY HOSTA BOTANICAL SERVICE, S.L. complies with the guidelines of current regulations on personal data protection (LO 3/2018 and EU Regulation 2016/679 - GDPR).
8. POLÍTICA DE PRIVACIDAD. HOSTA BOTANICAL SERVICE, S.L cumple con las directrices de la normativa vigente en materia de protección de datos personales, la LO 3/2018, de 5 de Diciembre de Protección de Datos Personales y garantía de los derechos digitales y el Reglamento (UE) 2016/679 de 27 de abril de 2016 (RGPD), relativo a la protección de las personas físicas en cuanto al tratamiento de datos personales y a la libre circulación de estos datos.
9. INTELLECTUAL AND INDUSTRIAL PROPERTY The contents of www.hostabs.es, including but not limited to images and text, are the property of HOSTA BOTANICAL SERVICE, S.L. or its licensors and are protected by international intellectual property laws. Any reproduction, sale, transmission, or commercial use without prior consent is strictly prohibited.
10. ENTIRE AGREEMENT These conditions constitute the entire agreement between the User and HOSTA BOTANICAL SERVICE, S.L. regarding the purchase and replace any other prior agreement, whether verbal or written.
11. MODIFICATION AND DURATION HOSTA BOTANICAL SERVICE, S.L. may modify these Conditions at any time. The validity of said conditions depends on their publication and will remain in effect until they are modified by others duly published.
12. LEGISLACIÓN APLICABLE Y JURISDICCIÓN. La relación entre la empresa y el Usuario se regirá por la normativa española vigente y cualquier controversia se someterá a los Juzgados y Tribunales de la ciudad de Alicante.
